TABLE 1: GUARANTEE FOR SMART+ LED PRODUCTS DEDICATED TO PRIVATE CONSUMERS
WARRANTY PERIOD | PRODUCT WARRANTY (Product Families) | |
2 Years |
|
|
3 Years |
Energy Star Rated SMART+ Product |
|
5 Years |
|
WARRANTY PERIOD | PRODUCT WARRANTY (Product Families) |
3 Years*
|
* If operated more than 1,095 hours per year, the warranty period is 1 year |
WARRANTY PERIOD | PRODUCT WARRANTY (Product Families) |
5 Years |
|
WARRANTY PERIOD | PRODUCT WARRANTY (Product Families) |
3 Years (8,760 hours per year) 5 Years (4,380 hours per year) |
Natural Series - A19, A21, A15, B10, G16.5, G25, ST19, A21 3-Way |
3 Years (8,760 hours per year) 5 Years (4,380 hours per year) |
ULTRA LED HO - PAR 38 |
WARRANTY PERIOD | PRODUCT WARRANTY (Product Families) | |
3 Years*** |
|
If your product fails to operate within the warranty period, please contact us at shop.support@ledvance.com, (800)-LIGHTBULB (1-800-544-4828) or start a chat immediately click on the chat icon in the bottom right corner of this window to start a product warranty claim. Product warranties can be found on the packaging as well as the product link pages on this website.
Terms and Conditions:
LEDVANCE warrants the Product to be free from defects in materials and workmanship from date of purchase for the specified warranty period (found on the product packaging and product pages) when used as directed. Failure to comply with Product warnings and instructions shall void the warranty. This warranty does not cover Product subject to accident, neglect, abuse, misuse, or acts of God. If Product fails to operate according to the warranty, return Product (postage not included in coverage) to:
LEDVANCE MDC
re: shop.sylvania.com product failures
1100 Tyrone Pike
Versailles 40383 KY
United States
and LEDVANCE will replace with the same or similar Product free. LABOR for removal or replacement IS NOT INCLUDED. LEDVANCE reserves the sole right to examine and determine whether the Product is defective. For additional information, contact us at shop.support@ledvance.com, (800)-LIGHTBULB (1-800-544-4828) or start a chat immediately click on the chat icon in the bottom right corner of this window. THIS IS THE EXCLUSIVE REMEDY AVAILABLE. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED. SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS OF USE, WHICH ARE HEREBY EXCLUDED. IF UNDER APPLICABLE STATE LAW IMPLIED WARRANTIES MAY NOT VALIDLY BE DISCLAIMED OR EXCLUDED, THE DURATION IS LIMITED TO THE SPECIFIED WARRANTY PERIOD.